Gateway Insurance Agency’s Privacy Policy is below. Questions concerning this policy may be submitted to insurance.services@gateway-insurance.com.

Privacy Policy

Gateway Insurance Agency (the Agency) owns and operates this website. The content of this website and the information provided is for general use only. When visiting and using the features of this website, we do not warrant that any content will be error free or the accuracy of the information, it should not be used for any individual insurance risk or insurance coverage you are seeking. Any individualized insurance quote/policy should be discussed between one of our agents and you, the customer. 

Our website content is not intended to, and does not, constitute legal or professional advice, and may not be used for such purposes. If there is a legal, tax or financial planning question, a qualified professional should be contacted. 

Our agency is committed to ensuring your privacy is protected as a visitor to our website and as our customer or potential customer. 

This policy outlines how our agency uses, collects, and protects information that is given to us when you use this website. 

Our agency recognizes that the cornerstone of our success is the trust and confidence of our customers.  The Agency collects and uses personal information for legitimate business purposes only and our privacy policy is to continue to protect the privacy rights of both clients and consumers. To provide you with the most effective and convenient access to our range of products and services, The Agency must maintain information about you.  Keeping customer information secure and private is one of our top priorities.  This notice is to let you know how we collect information about you, the type of information we collect, and what we may disclose to our non-affiliated third party (Insurance Carriers).  It also states the steps we take to protect non-public personal information.

• Collection of Personal Information

• Sharing and Use of Personal Information

• Protecting Personal Information 

The Agency is a North Dakota based insurance business provider. The Agency does not collect, or store consumer information gathered from our web site. 

The Agency’s web site contains links to third party websites that are not controlled by our agency.  These links are for your convenience that can be used at your own risk.  We encourage you to review their privacy policy.  This policy only applies to information collected through our website.  Our Agency is not responsible for the privacy practices or content of links to other sites.

COLLECTION OF PERSONAL INFORMATION

We must collect a certain amount of information to provide customer service, offer new products or services, administer our products, and fulfill legal and regulatory requirements.  We collect this information in a number of ways. You are asked to submit information to us while quoting, submitting applications, discussing your application(s) with us, and/or providing feedback to us.

• The Agency uses client contact information to send information to the client to market new and additional services.

• Contact information is used to contact the client regarding items with your account when necessary.

• The Agency collects financial information for billing purposes and may use that information for the collection of past-due accounts.

SHARING AND USE OF PERSONAL INFORMATION  

While acknowledging the importance of protecting customer information, we may find it necessary in the course of conducting business to disclose any of the information we collect about you, in some or all of the following circumstances:

• Information may be shared with non-affiliated third parties (as permitted by law) who are assisting us by performing services of functions on our behalf, and with whom we have written agreements with.

• Information may be shared with non-affiliated third parties (as permitted or required by law) such as compliance with subpoena, fraud prevention, or compliance with an inquiry from a government agency or regulator.

PROTECTING PERSONAL INFORMATION

The Agency regularly assesses, manages, and control risks relating to the security and confidentiality of the information obtained through the general course of business.  The Agency has physical and electronic controls in place to protect the information against unauthorized access or use. Security enhancing software, password protection on database access for employees’ compliance audits, employee training, backup and recovery procedures, physically secure office buildings and procedural safeguards are used to assure consumer privacy. 

• Employees are required to comply with our established privacy policies/procedures, which exist to protect the confidentiality of customer information.  Employees are required to acknowledge and sign the agency’s Confidentiality and Non-Disclosure Agreement.

• Any employee who violates our privacy policies will be subject to a disciplinary process.

• Employees access the information only on a business need-to-know basis.

• We use security procedures to maintain confidentiality of the information we collect and to guard against unauthorized access, such as locked files, user authentication, encryption, and firewall technology.

• Security procedures are used to maintain confidentiality of transactions in regard to your premium payments or submission of claims

• Our agency requires all information shredded after its used and if our agency needs to maintain these records they are scanned and attached in our agency’s management system and then shredded.

• Employee

• The Agency’s web site uses encryption to make all communications with its site private. 

• The Agency’s network data are protected by Ubiquiti UDM PRO certified firewall.

STEPS YOU CAN TAKE TO HELP US KEEP YOU INFORMATION SAFE

Choose complex, independent passwords and a two-factor authorization, if applicable.  Do not use anything related to your birthday, address, phone number, or any other easily guessable information in your password.

WEBSITE LINKS

Web sites linked to our agency, Gateway Insurance Agency, Inc., may contain links to third party Web sites that are not controlled by our agency. These third-party links are made available to you as a convenience, and you agree to use these links at your own risk. 

Please be aware that we are not responsible for the content of third-party Web sites nor are we responsible for the privacy policy or practices of a third party 

If you do link to a third-party Web site from our agency’s website, we strongly encourage you to review and become familiar with that Web site’s privacy policy.

Disclaimer

In order to protect your privacy, please do not send us your confidential personal information by unprotected email and/or on this website. Instead, discuss that personal information directly with us by phone.

Statements on this website as to policies and coverages and other content provide general information only. Clients should consult with their licensed agent as to how these coverages pertain to their individual situation.

Information provided on this website does not constitute professional advice. If you have legal, tax or financial planning questions, you will need to contact a qualified professional.

Changes In Our Privacy Policy

We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.  It is recommended when visiting our website to periodically review any changes if they have been made.

CONTACT

GATEWAY INSURANCE AGENCY

4501 COLEMAN ST., SUITE 108

BISMARCK, ND 58501

PHONE: 701-223-5810

WWW.GATEWAY-INSURANCE.COM